About People in Charge

FTW Cover.tifPeople in Charge (PiC) is a Colorado-based consulting firm dedicated to working in partnership, sharing information, and creating strength-based systems that produce excellent results for their customers, clients, staff, and stakeholder. PiC has over 20 years of experience in organizational change, development, training, strategic planning, work design, and meeting facilitation.

PiC is experienced in managing and supporting complex multiyear projects that involve a variety of stakeholders and organizations, as well as short-term projects with individual agencies. PiC maintains a network with a group of professional consultants, who have a wide variety of skills, knowledge, and experiences working in the areas of organizational change, development, and learning.

As external consultants, the people at PiC have worked successfully with individual agencies, multiagency systems, leaders, and staff through organizational development and change interventions, training, leadership coaching, policy development, strategic planning, and implementation of innovations. In addition, the consultants are experienced in providing technical assistance in areas such as integrating new tools into case management and supervision; creating performance measures based on principles of evidence-based practice; organizational culture; and other topics.

Another PiC strength is its ability to bring experts, leaders, stakeholders, and citizens together to better understand complex problems and create pragmatic solutions. The people at PiC work with interdisciplinary teams in different industries on a regular basis, including public and private providers of mental health services; legislators, criminal justice agencies, schools, and social service providers; and  collaborative community development teams involving government agencies, citizens groups, private businesses, elected officials, and nonprofit agencies. In the private sector, our experience ranges from work with small businesses to large multi-national corporations.

WHAT PEOPLE IN CHARGE BRINGS TO CLIENTS

The consultants at People in Charge focus on engaging people in organizational learning, planning, design, change, and sustainable implementation. Since its founding in 1993 and incorporation in 2000, PiC has provided both short-term, event-focused services as well as long-term project management and consultation. PiC is a small, woman-owned business that maintains positive working relationships with a variety of organizational consultants throughout the U.S., Europe, and South Africa. This way, each project is staffed with a team of consultants with the appropriate skills, knowledge, and experience to provide the best possible services to each client.

One highlight of PiC’s experience with organizational culture and performance was our involvement with the Land Bank of South Africa. PIC was invited to help them as they moved from an apartheid organizational culture, with a tightly held command and control structure, to one that was more democratic and open. As the culture of the country changed after President Nelson Mandela was elected, organizations also began to open professional positions and management to people of color and white women. As one manager said, “We are turning the Land Bank’s culture upside down and inside out, and it is a very good thing!” This four-year experience allowed us a comprehensive, inside look at how culture change happens behaviorally, attitudinally, and operationally.

Nancy Cebula, and her partner Robert Rehm (now retired), worked with the Federal Judicial Center (part of the Administrative Office of the Supreme Court) to develop and deliver a change agent training program for U.S. Court executives to learn how to help Court Administrative Units move from a traditional structure to a team-based structure. Sixteen Court Clerks and Deputy Clerks were trained in team-based management. The change agent program included coaching and mentoring, as well as co-leading organizational change workshops the Court Administrative units throughout the country, facilitating organizational change, and restructuring workshops. Court Administrative units that went through team-based management found that they were able to streamline processes, improve results (such as case filing times which decreased well below the standard set by the Administrative Office of the Supreme Court), and improve staff morale. The program won a Congressional award for creating effective, efficient processes and excellent results.